Integrating Entra with third-party apps
February 20, 2026
At 9:07 AM, your helpdesk phone lights up.
“Users can’t log into the CRM anymore. It says something about SAML.”
The CRM vendor insists nothing changed. Your network team swears the firewall is fine. Meanwhile, executives can’t access customer data.
In most modern Windows environments, this failure sits at the intersection of Microsoft Entra ID (formerly Azure AD), third-party SaaS apps…